NEWS

10/1/2019 PAYware Connect URL Update Effective October 1 2019.

Please be advised, as of today October 1 2019 you may experience issues processing credit card through Payware Connect. Please note there is PAYware Connect URL Update Effective October 1 2019. Follow steps below to fix the issue:
  • 1. Start TMS,
  • 2. Type 11182000 press config
  • 3. Go to Proxy
  • 4. Select Payware connect
  • 5. For Https address enter: https://api.vfipayna.com/IPCHAPI/RH.ASPX
  • 6. Press Save.
  • 7. Exit.
  • 8. Start TMS
  • 6/10/2019 Come and visit us at Clean 2019, June 20 - 23 New Orleans, booth 4510.

    Come and visit us at Clean 2019, June 20 - 23 New Orleans, booth 4510. We will demonstrate the latest Cleantie platform. Cleantie offers the best, and latest technology for your business to empower customers. Our Cleantie POS is fast with intuitive design for modern businesses. It’s easy for anyone to use as it works across PC, tablet, and smartphone devices. Cleantie’s best-in-class product and tracking system with powerful reporting insights help you make smarter decisions that profit businesses of any size. Cleantie offers state of the art POS for dry cleaning, laundromat, clothing alterations, uniforms tracking, shoe repair, with Integrated customer and driver Pickup & Delivery Apps. Access your system from anywhere on the run using any mobile device. Cleantie customer app is North America’s fastest-growing — Dry Cleaning, Laundry, Clothing Alterations & Shoe Repair Pickup/Delivery app, using technology to make your life easier so you have more time to get back to your busy life. Through the Cleantie network, 5000+ partners gain more business, and busy customers get the best, the most convenient, high-quality pickup and delivery experience.

    For additional information on Cleantie click here .

    For additional information on Clean Show click here .

    6/13/2018 Windows 10 latest security update might block Payware

    Please be advised, Windows 10 latest security update might block Payware Connect to process credit card. To fix this issue, follow steps below:

    Go to Start > Settings > Updates & Security > Windows Security > Virus & threat protection > Virus & threat protection settings > Add exclusions. Select \csi\tms folder or \csi\tms\tms.exe program to be excluded. In Addition you might have to do the following exception: Open Windows Defender, Select Firework and Network protection, Public Protection , Allow An App Through Firewall Select Change Settings, Select Allow Another App, under path, select Browse, under file name enter : https://api.vfipayna.com/IPCHAPI/RH.ASPX Select Add, enable public network. Select Allow Another App, under path, select Browse, select c:\csi\tms\tms.exe

    For additional information on how to do this click here

    5/15/2018 Windows 10 security update KB4103725 might block Remote Desktop

    Please be advised, the Windows 10 latest update causes the following error: Remote Desktop Authentication Error Has Occurred. The function requested is not supported.

    To fix the issue, you need to uninstall Windows update KB410372 or KB4093120. Go to Windows Control panel, Programs & Features, select installed updates, search for KB410372 or KB4093120 Select uninstall.

    For additional information click here

    1/28/2018 CSI Moved to a new Office

    It is with great pleasure to inform you that as of January 28, 2018 we have moved to a new modern, high-tech office in Downtown North York with comfortable surroundings. The new location is at Hallmark Centre , next to Whole Foods with Subway access and much better parking facilities. Our new address is 4789 Yonge St, Suite 201, but our phone numbers have not changed.
    We look forward to seeing you at our new location.

    Hullmark Centre

    12/5/2017 CSI Servers Current Status Page

    At CSI, we constantly look for better ways to improve our services to you and keep you informed. We have added CSI Server Status page to our website to give you instant feedback on our servers current status.
    If you are using CSI hosted or online services and having any issues connecting to our servers, please go to CSI website and select the Support page. http://www.computersystemsint.com/Home/Support
    When CSI servers are operating normally, the issue is related to your own network/DNS. Please reset your internet router and if the problem persists contact your ISP. Otherwise please check the status page frequently for the latest update. No need to call CSI support line.

    9/21/2017 Invalid Term Id

    TMS processes Credit Cards through Integrated Hosted Web-based Payware Connect for Card Present or Card On File transactions. Payware Connect is fully PCI DSS-compliant. Customers that are still running old Credit Card Processing software like TPI, Payware PC, Pccharge are not compliant.

    Please be advised as of September 30, 2017, you may not be able to process Credit Cards through Chase Paymentech. Chase Paymentech Merchants that use Payware Connect and get Invalid Term Id during credit card processing, must contact their merchant services to fix the issue. Customers that are still using, TPI, Pccharge, Payware PC or any other softwares, are not compliant, and a new Term Id for Payware Connect must be requested through their merchant services. Please have your VAR sheet forwarded to support@computersystemsint.com. For additional information on Payware Connect click here

    The latest TMS 2.4.5x86 version supports the new industry-wide security standards known as SHA-2 and TLS 1.2 version. The new TMS 2.4.5x86 does not support Windows XP.

    7/15/2017 Windows 10 latest update might block TMS program to run.

    Please be advised, the Windows 10 latest update might block TMS program to run and display the following error message:

    'Windows is unable to load the resource file'

    To fix this issue follow steps below to restore Windows 10 settings:

  • Select Windows Start, Go to Windows Settings -> Select Update & Security.
  • Select Recovery -> Select Go back to Previous Verison Of Windows 10
  • Click on Get Started.
  • When prompted for reason, Select 'For Other Reasons' and press Next
  • When prompted 'Check for Updates' Select 'No Thanks',
  • This process might take about 2 minutes
  • Reboot your Computer

    If the above process does not fix the issue, you must install the latest TMS update that is designed for new Windows 10 platform. Customers that are on CSI support plan or using CSI Cloud Based system, may download the new TMS version free of charge.

    For additional information on how to purchase the upgrade click here

    Windows 10 Receovery

  • 5/26/2017 A sneak peek at Web-Based TMS, software of the future

    For the thousands of our customers we have had the privilege of working with over the past two decades. Our Textile Management software (TMS) solution has been a game changer in the industry. It has made significant improvement in Drycleaners, Laundromats, Uniforms Management, Fire Restoration, Garment Tracking, Auto Assembly, Shoe Repair and Clothing Alteration operations. TMS has improved business productivity, reduced wait times, increased operational efficiencies, and provided real time feedback to enhance businesses processes. Most importantly it has dramatically improved the customer experience which is always our ultimate goal.

    CSI has been working hard in the background to deliver a state of the art Web-based version of TMS software re-designed and re-built from the ground up. CSI is pleased to present a Sneak Peek of Web-based TMS App that is modernizing today’s business systems offering a wide range of business advantages over CSI traditional desktop Application. TMS App is based on Google Angular 2 and Microsoft .net platform running on cloud based servers using SQL database. Angular is the next version of Google's massively popular MV* framework for building complex applications in the browser (and beyond). Know your business better using sophisticated dashboard

    TMS App

    ,

    TMS App Dashboard provides quick insights and advanced sales reports. Keep your eyes on the bottom line. See all your transactions and deposits easily. Track the progress of every invoice—see the clients who owe you money, and know who’s already paid. Data made digestible —TMS Analytics is designed to make your numbers easy to understand. No need to hunt through spreadsheets—TMS Analytics breaks it down so you can add it up quickly

    Stay tuned for more product enhancement details. ETA Spring 2018. For additional information click here TMS App

    5/5/2017 New Windows Update KB3150513 blocks TMS program to run.

    New Windows Update KB3150513 blocks TMS program to run. To fix this issue follow steps below to uninstall the update:

  • Go to Windows Control Panel, Select Programs & Features.
  • Select View Installed Updates
  • Look for latest Windows update (i.e KB315051) , right click, and uninstall.
  • Reboot your Computer.
  • 5/3/2017 Come and visit us at Cleanshow 2017

    Come and visit us at Cleanshow 2017 in Las Vegas, NV June 5 to June 8, 2017 booth# 421. We will demo the new version of Web-Based TMS on iPad, Auto Assembly, Smartphone App, and TMS.

    For additional information click here .

    4/11/2017 Windows XP End of Life Support and License Renewal

    Please be advised after 15 years, support for Windows XP will end on July 1, 2017. CSI will not support TMS running on Windows XP, nor be able to provide license renewal password because there is no more security updates and there is issue with SSL Connection. TMS requires TLS 1.2, which is not supported by Windows XP. This could be a huge security issue with CSI database. For PCI compliance reasons it is very important that customers migrate to a modern operating system such as Windows 7, Windows 8 or Windows 10 as soon as possible.

    10/24/2016 TMS Web-Based App Announcement

    CSI is pleased to announce the development of new TMS (Textile Management System) Web-based App that is modernizing today’s business systems offering a wide range of business advantages over CSI traditional desktop Application. TMS is CSI's flagship software for dry cleaning, Clothing Alteration, Laundromat and Shoe Repair operation.

    TMS App is based on Google Angular 2 and Microsoft .net platform running on cloud based servers using SQL database. Angular is the next version of Google's massively popular MV* framework for building complex applications in the browser (and beyond).

    In computing, a web application or web app is a client server application in which the client (or user interface) runs in a web browser. Users access the application from any device connected to the internet or an intranet using a standard browser, instead of using an application that has been installed on the user’s computer. On a basic website, pages are static. Web-based applications interact with users, by responding to users.

    TMS App

    Accessible Anywhere, Any Device
    Unlike traditional TMS application, web version is accessible anytime, anywhere, via a PC, Tablet, or Smart Phone with an Internet connection, putting the user in charge of where, how and when they access the application.

    Easily Customizable – Ability to Incorporate Modern Design Schemes
    The user interface of TMS web-based applications is easier to customize. This makes it simpler to update the look and feel of the application, along with providing a unique and exciting way to present data to the user with sophisticated reporting system.

    Easier Sharing of Data Between Different Computer Systems
    Using common internet technologies based on industry-wide standards, it is possible to achieve a far greater level of data sharing between applications versus traditional isolated desktop TMS. It is far easier to get an online 3rd party application to integrate with a TMS web-based application.

    Quick and Easy Installation and Maintenance
    With TMS web-based application, installation and maintenance becomes less complicated. Once a new version or upgrade is installed on the host server, all users can access it immediately. There is no need to upgrade each client PC. Rolling out new software can be accomplished more seamlessly, requiring only that users have up-to-date browsers. As the upgrades are only performed by an experienced professional to a single server, the results are more predictable and reliable.

    Security
    TMS web-based application is installed on dedicated cloud based servers. As a result, there is no need to maintain multiple client computers. Secured connections can also be implemented, thus ensuring the protection of your sensitive company data. Since the data is centralized, it is extremely secure.

    Direct Access
    Users have direct access to the latest information wherever they are located. This data is always up to date.

    Software as a Service - SaaS
    TMS app will be offered as SaaS. With SaaS, customers pay to use software via the web as a service on demand, by paying a subscription rather than outright purchase. Software is licensed by number of users and/or levels of features. The SaaS model allows developers and vendors to keep control the hosting and operation of the software. Customers do not have to worry about hardware/software compatibility and support to run an application. Eliminating a major overhead. There is nothing to own, and you simply use the program as you see fit.

    7/8/2016 ISSIA 112th Annual Convention

    Come and visit us at Kansas City . Shoe Service Institute of America 112th Annual Convention will be held July 16-17, 2016 at the Marriott Overland Park in Overland Park, KS. For additional information click here

    03/28/2016 CSI Released TMS 2.4.4

    CSI Released TMS 2.4.4B version that is integrated with new CSI Pickup/Delivery App & Website. In addition support for new wash & Fold Minimum charge option and new VeriFone VX820 Terminal is included.

    The new TMS App/Website interface displays all captured data in customer's profile. The new TMS pickup/delivery report makes this process easy, convenient and much more reliable with all the details available at Your Fingertips.

    Latest TMS version also supports Wash & Fold minimum charge. The Minimum charge is applied automatically if total weight of wash & fold is less than the minimum predefined weight. Convenient , easy, and reliable feature to save you money.

    CSI New redesigned Dry Cleaner App is a valuable tool that allows your customers to check their orders , request pickup and make account payment using the Smartphone. The App is available on both Apple App Store and Google Play. For additional information on new CSI App click here.

    12/10/2015 Windows Update KB3102429 causes issue with Crystal Report

    New Windows update kB3102429 which is installed auto has caused issues with TMS crystal reports and email function. To fix this issue follow steps below to uninstall the update:

  • 1.Click here , download and run the installation file
  • 2.when prompted to unzip, select default folder and press unzip
  • 3.Go to \csi\setup\fix_report and run Fix_Crystal_KB3102429.bat file
  • 4.The process will take few minutes.
  • 5.System will shut down and restart after successful completion.
  • 11/27/2015 Windows 10 Upgrade Warning

    CSI does not recommend upgrading to Windows 10, unless you are familiar with the process. CSI products are supported on Windows 10, however upgrading to Windows 10 could cause problem with some of the device drivers. Old Epson printers may not work after such upgrade.

    If CSI has to install such drivers, our standard installation fees applies. CSI support plan does not cover such installations.

    If you have any questions, please don’t hesitate to contact us by email support@computersystemsint.com

    Click here to learn how to Disable & Remove Get Windows 10 Upgrade Reservation Notification & System Tray Icon

    10/27/2015 Come and visit us at Middle East Cleaning Technology Show

    Come and visit us at Middle East Cleaning Technology Show in Dubai From November 2 to November 4. We will demo the latest version of TMS, and CSI Products.

    For additional information click here .

    or contact our rep

  • Homam Hajar
  • Oubari Gulf
  • UAE - Sharjah , PO BOX - 8139
  • Tel: +971 6 5325810
  • homam.hajar@oubari-group.com
  • www.oubari-group.com
  • 7/30/2015 CSI Released TMS 2.4.4 with EMV capable

    CSI is pleased to release TMS version 2.4.4 that is integrated with Vx820 and Vx520 EMV capable terminal using Verifone Point Services.

    It is vital that every merchant complies with EMV Compliance. For whom that doesn't meet the deadline before Oct. 1st 2015, will in result pay any fraudulent transactions or claims that are due because of this new “Liability Shift”. The party that has made investment in EMV deployment is protected from financial liability for card-present counterfeit fraud losses on this date.

    Point is a highly configurable web-based payment gateway service that enables credit and debit payments to be processed from TMS with Internet connection. New Point Services takes the guesswork and complexity out of managing multiple payments and payment technologies, while adhering to security and compliance standards and helping merchants prepare for EMV. As a managed-payments solution, Point gives merchants a competitive edge by empowering them to focus on their core business while giving them the flexibility to define and deliver the payment experience that best meets consumer expectations. As a subscription service, Point also alleviates the need for up-front capital investment. The service includes 24x7 support, encrypted gateway transactions, integration for new methods of payment, ongoing EMV maintenance and merchant support and full PCI compliance

    Customers may continue to use Payware Connect for Card On File and Point Service with Vx820 or Vx520 for Card Present Transactions. TMS is validated with Payware Connect using Paymentech, First Data North (CardNet); Elavon; and Heartland.

    For additional information and pricing. Click Here

    If you are interested to sign up for new EMV terminal Click Here, Click on the link and fill out the form. I would like to sign up for Point Services

    02/10/2015 Come and visit us at Cleanshow 2015

    Come and visit us at Cleanshow 2015 in Atlanta , GA April 16 to April April 19 booth# 1207. We will demo the latest version of TMS, Auto Assembly, Smartphone App, and TMS Tablet Interface.

    For additional information click here .

    09/06/2014 CSI Servers migrated to New tier 3 State of The Art Datacenter

    CSI Servers were migrated to new State of The Art Datacenter on September 6 2014. The Migration was successful without any issues and intrupition to our services. The new facility is awarded Tier 3 and uses the latest technology.

    Tier 3 = Tier 1 + Tier 2 + Dual-powered equipments and multiple uplinks. Tier 3, Guaranteeing 99.982% availability.

    For additional information click here

    April 2, 2014 Windows XP end of life on April 8, 2014

    After 12 years, support for Windows XP will end on April 8, 2014 by Microsoft. CSI will continue to support TMS running on Windows XP, but there will be no more security updates or technical support for the Windows XP operating system. This could be a huge problem. It is very important that customers migrate to a modern operating system such as Windows 7 or Windows 8 as soon as possible.

    For additional information, please visit Microsoft website .

    5/20/2014 Come and visit us at Fabricare 2014

    Come and visit us at Fabricare 2014 show in Long Beach, CA August 22 to August 24 2014 booth# 503 We will demo the latest version of TMS, Auto Assembly, Smartphone App, and TMS Tablet Interface.

    For additional information click here .

    2/4/2014 CSI Released The Dry Cleaner App

    CSI is pleased to announce the release of new Smartphone App called The Dry Cleaner. The Dry Cleaner App is a valuable tool that allows your customers to check order status, request pickup/delivery and make account payment. The app is available on both Apple App Store and Google Play. The app is available to CSI hosted customers only.

    The following features are available:

    • Order status, order detail description, prices and history
    • Pickup/delivery service request
    • Account Details and payment
    • Customer profile Update
    • Store specials, or Loyalty Point Coupon access.
    • Store locations, and map direction
    • Receive store specials notification
    • And much more

    To test the new App go to Apple App Store or Google Play and search Dry Cleaner., or click the following link. Use demo for store name and register with valid credit card to test the app.

    Click here to download the App from Apple App Store.

    For additional information click here .

    12/04/2013 CSI Mobile Services now available

    CSI Mobile services are designed to give our hosted customers access to full version of TMS on any Mobile Devices like iPhone, Ipad, Mac, or Android Samsung Galaxy Note etc.

    CSI Mobile Remote services allow you to use TMS from anywhere. Experience rich interactivity using your mobile Device wherever you are. Run Full version of TMS to lookup orders, make changes , and run any reports. This service is available to Hosted Customers Only. Charges are per month per Device.

    New TMS version 2.4.0 is also now available to run on Windows 8.1 with full reporting functionality.

    12/03/2013 CSI released version 2.4.0

    CSI released latest TMS 2.4.0 version that includes the following features:
    • Upgrade to MS .net Framework 4.0 to support Windows 8.1
    • Added Multiple Tag Printers option to allow printing tag on different printer for each day of the week.
    • Added support for new Smartphone App that allows customers to request pickup or check orders online. (this is only available to hosted customers)

    8/5/2013 CSI released version 2.2.6T

    CSI released latest TMS 2.2.6T version that includes the following features:
    • Added history for promotional items sold in customer profile -> marketing
    • Added option in due items report to ignore invoice status and in date
    • Added option in TMS, system options to allow printing loyalty coupon at check in
    • Added option in customer search to show inactive customers
    • Added option to save customer's statement in preparation of iPhone app launch to allow customers to view/pay the balance online
    • Added Shoe Repair Special Detail Screen
    • Fixed Detail Tran Report to show payout properly
    • Added Special report for Fire restoration

    2/4/2013 CSI released version 2.2.6S Penny Rounding Feature

    Canada is Phasing Out the Penny..CSI released version 2.2.6S that supports New Penny Rounding Role. The Government of Canada announced it would phase out the penny from Canada’s coinage system as of Feb 4 2014. The decision to phase out the penny was due to its excessive and rising cost of production relative to face value.

    The cent will remain Canada’s smallest unit for pricing goods and services. This will have no impact on payments made by check or electronic transactions—only cash transactions will be affected. Moreover, pennies can still be used in cash transactions indefinitely with businesses that choose to accept them. A transition date of February 4, 2013 has been set after which the Royal Canadian Mint will no longer distribute pennies. On this date, businesses will be encouraged to begin rounding cash transactions. As pennies exit circulation, cash payments or transactions only will need to be rounded, either up or down, to the nearest five-cent increment. Under this guideline, when pennies are not available, cash transactions will be rounded in a fair and transparent manner, as per examples below: Cash sales of $1.02, or $1.03 is rounded down to $1.00 and $1.03, or $1.04 is rounded up to $1.05.

    Only cash transactions require rounding. Checks and transactions using electronic payments—debit, credit and payments cards—do not need to be rounded, because they can be settled electronically to the exact amount. For any cash payment, only the final amount (or equivalently, the change owed) should be subject to rounding. Individual items, as well as any duties, fees or taxes, should be tabulated in their exact amount prior to rounding. For more information, please visit The Department of Finance Canada Penny Web .

    For additional information on new TMS version, please contact CSI.

    12/03/2012 CSI Released TMS 2.2.6R update

    CSI Released New TMS 2.2.6R version that supports Promotional items. Sell Promotional items and collect payment in advance, then provide service in return. TMS tracks such items for each customer. User is notified as soon as promotional item is all used. This is an excellent marketing tool specially for Laundromats that sell wash & Fold services to university students. Added support to look-up customers by Cell Phone, and create Email log when sending statements.

    10/15/2012 CSI Released New Edition of 2.2.6Q

    CSI is pleased to announce the release of the new Edition of 2.2.6Q version. Save hours of your valuable time and money. Email statement to all customers that opt-in just like Print-All in few seconds. Please contact CSI on how to obtain the latest version or logon to your account and download it automatically.

    8/24/2012 CSI Released 24/7 Valet System

    CSI Garment Tracking system is integrated with HMC Fetch System.

    Fetch! offers convenience, dependability, customer service, and reliability - plus providing you an opportunity to expand your market while controlling costs. Let Fetch! put on a friendly face for your business! Fetch! brings you these and other great benefits:

    • Increased customer service
    • Expanded service locations
    • Broader operating hours without increased staffing
    • Higher market visibility

    For additional information on 24/7 Valet System Click here

    May 17, 2012 CSI Released Chinese Interface

    CSI released latest TMS 2.2.6Q special edition in Chinese interface. TMS Chinese Version uses Chinese (simplified) Language and prints invoice in native language

    May 16 2012 CSI Released CRDN Interface

    CSI released latest TMS 2.2.6Q special edition that provides interface to The Certified Restoration Drycleaning Network (CRDN ) system. Simply create your fire restoration invoices in TMS, and click a button to upload to CRDN system, thus eliminating the need for manually entering invoices into CRDN system.

    CRDN is an international organization of textile restoration specialists serving the insurance industry, contractors/contents cleaning companies and property owners. CRDN’s experienced, highly trained textile cleaners specialize in insurance restoration laundry and drycleaning services for all types of loss. Adept at restoring garments and textiles damaged by fire, smoke, water or exposure to mold and other contaminants, CRDN members offer an effective, efficient and proven solution for insurance professionals seeking to reduce costs and improve margins while closing claims quickly. CRDN currently operates in the United States, United Kingdom and Canada.

    For additional information on CRDN Click Here

    April 16 2012 CSI Released TMS 2.2.6Q

    TMS 2.2.6Q version supports Canadian Credit/Debit Card Transactions, and optional customer display. Customer Display may be used to show company website, advertising, banners, customer invoice summary, balance due and change.

    For additional information on Canadian Credit/Debit Card Processing Click Here

    2/15/2012 Visit us at Clean Shows in 2012

    CSI is committed to the industry and attends most international, national and regional trade shows.

    Come and visit us at the following Clean Show in 2012:

    Clean Canada Show, April 13–15, 2012 at the Toronto Congress Centre , Booth# 702

    For additional information on the show Click Here

    Fabricare™ 2012 - July 14-15 Long Beach, California Booth# 108

    For additional information on the show Click Here

    Drycleaning & Laundry Expo 2012, October 6-7, Atlantic City, NJ

    For additional information on the show Click Here

    We will demo our latest iAssemble Product. iAssemble is a state-of-the-Art in software development in auto assembly. iAssemble is a 64bit application that uses latest Microsoft technology running on Windows 7 64bit. iAssemble is integrated with Assembly conveyor from SRS or can use your existing Racks.

    For additional information on iAssemble Click Here

    1/29/2012 CSI Online Backup Offering

    As of February 2012 CSI is offering online database backup plan for as low as $9.50 per month. CSI online SQL database backup service offers an effective way to run your business better than ever before. We protect your valuable data from natural disasters, fire, and theft. In addition, CSI online backup gives you peace of mind from the complexities of managing and maintaining your data. Your focus should be on running your business and not managing your data! As a Microsoft SQL Database Expert and Microsoft Certified Partner, CSI understands your SQL database better than anyone else and knows online backup requirements.

    To ensure the complete integrity of our hosted database, we've placed our servers in a secure hosting facility and Network Operations Center using the latest, most advanced construction techniques. Electronic authentication and access control system assures physical security, and a state-of-the-art video surveillance system, staffed 24/7/365 and digitally archived, monitors the centre continuously. Equipped with a Dual Uninterrupted Power Supply battery, the centre also offers a host of other features designed to protect your assets at all costs. In the past few months we have seen more computer hard drive crashes than ever.

    You know you should protect your data files with regular backups. But are you? CSI online backup service is secure and easy-to-use. We safeguard all your files from hard drive failure, theft or fire in one easy step, for one low, monthly rate. And, there’s no contract commitment with our online backup service. Your Computers are vital tools for running your business but they are only machines making them prone to failures. When one of those failures happens, having a plan will help get you back up and running again. Disasters and failures will happen. The key is the creation of a recover plan to keep your business running when bad things happen.

    Computer viruses, hard drive failure and Power surge can harm your system, and therefore damaging your valuable data which some times is almost impossible to recover or would cost you 100s of Dollars. We can get your system up and running in few minutes. We can quickly restore your database into our hosted server while setting up your own new server. With CSI remote backup plan, you are assured your backup is there when needed.

    For additional information or to place your order Click Here

    8/24/2011 CSI Released TMS 2.2.6P

    Since TPI Client software is End Of Life, CSI has developed a new interface to Verifone Payware PC Credit Card Processing software. Payware is the new generation of PcCharge software by Verifone. Payware is to replace TPI client software.

    CSI strongly encourages customers to upgrade to TMS 2.2.6P version and migrate to Verifone Payware solution as soon as possible to avoid any interruption in service. For additional information Click Here

    8/10/2011 TPI SmartPayments Client End Of Life

    As a result of the most recent application security assessment of TPI SmartPayments Client, and after being notified of a customer breach, Hypercom has found that this application could be compromised due to identified critical vulnerabilities. Hypercom has decided to discontinue support for TPI SmartPayments as of August 1 2011. CSI, therefore, is no longer able to purchase licenses for TPI software as it is EOL. CSI Supports TPI client software until Dec 31 2011.

    CSI has developed the interface to Verifone Payware PC Software to replace TPI client software. The Payware solution is now ready. CSI strongly encourages customers to migrate to Verifone Payware solution as soon as possible to avoid any interruption in service. Particularly since TPI is no longer PA-DSS compliant. For additional information Click Here

    6/3/2011 CSI Released New Sharp, High Tech Looking TMS 2.2.6N (June 2011)

    In preparation of Clean show 2011 in Las Vegas, CSI has just released the latest version of TMS 2.2.6N that resembles iAssemble look . This would be used as the foundation for moving towards the next generation of TMS.

    New version of TMS would use the latest Microsoft .NET platform that provides much easier, faster 64bit application, robust reporting, custom filtering and much more.

    If you are planning on visiting clean show, please drop by at our booth# 3488 to view our latest TMS and iAssemble system. We will have a live demo of the system with Auto Assembly conveyor from SRS.

    4/15/2011 Clean Show 2011: June 6-9

    Come and visit us at Clean Show 2011 Las Vegas: June 6-9, Booth# 3488. CSI will demo iAssemble, the latest Auto Assembly System that is integrated with TMS database.

    iAssemble is a state-of-the-Art in software development. iAssemble is a 64bit application that uses latest Microsoft technology running on Windows 7. iAssemble is integrated with Assembly conveyor from SRS or can use your existing Racks. SRS has been building conveyors since 1962.

    The Clean Show is the main event for the laundering, drycleaning and textile services industry.

    Live demonstrations: The biggest and most comprehensive display of machines and equipment, plus all the ancillary products and services you use in your business.

    Education: Learn new techniques and strategies in seminars delivered by leading industry experts and the Clean Show sponsoring associations.

    Networking: Take home new ideas and proven strategies from your face-to-face meetings with manufacturers, suppliers and industry peers.

    For additional information on Clean Show 2011, Click here.

    For additional information on iAssemble Click Here

    3/19/2011 CSI Launched Its Own SMS Server

    Due to the increasing demand for SMS Service by our customers, CSI has launched its own SMS service to reduce the cost of SMS messaging Service that is offered by 3rd party providers like BulkSMS.

    SMS messaging has become an efficient way for business owners to communicate with their clients and potential customers. SMS messaging is much more effective than email notification. SMS pops up automatically on all mobile phones, whereas email notification would take much longer and requires user to check the email account And usually ends up in junk mail.

  • SMS messaging is a trend for most of the businesses today.
  • Save time and money while giving great customer service and increase sales.
  • Use CSI SMS service to send SMS to customers who wish to get SMS notification when order is ready for pickup/delivery.
  • Use CSI SMS service to send special coupons or promotions to your customers that have been inactive.
  • Sign up for Unlimited SMS Messaging Per Month to save money, and send as much as SMS.

    For Additional information on CSI SMS Service and pricing Click Here.

    5/17/2010 CSI Released iAssemble Auto Assembly System.

    Due to increasing demand for Auto Assembly System by our customers, CSI has designed its own Auto Assembly system called iAssemble which is a state-of-the-Art in software development. iAssemble is a 32/64bit application that uses latest Microsoft technology running on Windows XP or Preferably on Windows 7 64bit. iAssemble is integrated with Assembly conveyor from SRS or can use your existing Racks. SRS has been building conveyors since 1962. iAssemble provides consolidated order processing using the Assembly Conveyor or Racks, thus eliminating the need for manually matching each garment with the Invoice. iAssemble has the following advantages over manual assembly.

  • Improve customer service
  • Reduce cost
  • Increase profitability
  • Reduce human errors and eliminate order mix-up
  • Improve productivity
  • Less Assembly Space
  • For Additional information on CSI Auto Assembly system, Click Here.

    3/9/2010 Mandatory PCI Compliance & TMS Related Upgrade

    If you are using TMS to process credit cards through TPI or Pccharge, please read this important news. All merchants must be compliant by July 1, 2010. If you have not submitted your PCI questionnaire please do so ASAP. If you have any questions contact Metro Merchant Services. Metro Merchant has sent out an email blast explaining their program for PCI compliance. They have partnered with Control Scan to handle their PCI Compliance.  They will be working closely with Control Scan to get ALL our merchants compliant so they do not incur fines by the Associations for not being compliant. 

    TMS latest upgrade 2.2.6K is now released that has the following important upgrade related to PCI Compliance:

  • CVV# are not allowed to be saved any more for Credit Card On File customers. Saving CVV is against PCI Compliance and increases the risk of being fined by credit card companies. Saving CVV# does not save merchant any transaction fee. Instead new TMS upgrade uses AVS (Address Verification System) from Customers Billing address to save Merchant transaction fee.
  • Implemneted better encryption for credit card on file data.
  • Credit Card# are not saved in transaction table any more.
  • Allow to view Credit Card# only if associate is authorized.
  • Removing all CVV# from database upon upgrade.
  • For additional information and to do Self-Assessment Questionnaire Click here to visit PCI Security Website. Select A or C depending on your operation.

    If you are saving customers credit card on file, consider CSI PCI Compliance Hosted Service to avoid any issues.

    CSI SQL database hosting service offers an effective way to run your dry-cleaning business better than ever before. We protect your valuable data from natural disasters, fire, and theft. In addition, CSI hosting gives you peace of mind from the complexities of managing and maintaining your computers and data. Your focus should be on running your dry-cleaning business and not managing your computer system!

    As a Microsoft SQL Database Expert, CSI understands your SQL database better than anyone else and knows server hosting requirements. Our experienced Microsoft developers design scalable hosting solutions that grow with your SQL database ensuring maximum performance and availability. We maintain, and backup your database using the latest technology. We use Microsoft SQL 2008 on Windows 2008 Server .

    To ensure the complete integrity of our hosted database, we've placed our servers in a secure hosting facility and Network Operations Center using the latest, most advanced construction techniques. electronic authentication and access control system assures physical security, and a state-of-the-art video surveillance system, staffed 24/7/365 and digitally archived, monitors the centre continuously. Equipped with a Dual Uninterrupted Power Supply battery, the centre also offers a host of other features designed to protect your assets at all costs. Click below to view our datacenter facility. www.momentum.com

    CSI has released the latest 2.2.6K upgrade that includes PCI Compliance changes and the following important changes:

  • PCI Compliance changes.
  • Support for Auto Assembly system.
  • Enhanced SMS function to support all countries that are supported through bulksms.com
  • Added option to Email Statement in customer profile, and in statement
  • Fixed Expiry date issue on Gift Cards.
  • Added Transfer function to transfer transactions from one customer to another including tracking tags.
  • Added Store option for cash summary report.
  • Added VIP Bag option.
  • Added Coupon Features to be printed auto.
  • Enhanced Loyalty Point System including Delivery customers during Manifest
  • Enhanced Merchandise Inventory Tracking
  • To get the latest upgrade please visit CSI website. If you have already setup an account simply logon, otherwise select New Customer option.

    12/9/2009 Microsoft Free Anti Virus Program

    CSI Recommends Microsoft Security Essentials Anti Virus Program. This is the latest Microsoft Anti Virus and best of all. Microsoft Security Essentials provides real-time protection for your PC that guards against viruses, spyware, and other malicious software. Microsoft Security Essentials is a free* download from Microsoft that is simple to install, easy to use, and always kept up to date so you can be assured your PC is protected by the latest technology. It’s easy to tell if your PC is secure — when you’re green, you’re good. It’s that simple. Microsoft Security Essentials runs quietly and efficiently in the background so that you are free to use your Windows-based PC the way you want—without interruptions or long computer wait times. To Download MS Security Essentials Click here

    10/8/2009 TMS certified with 32/64-Bit Windows 7 and SQL 2008 Server.

    CSI Textile Management System is now certified with 32/64-Bit Windows 7 and SQL 2008 Server.

    CSI development teams draw on their vast experience to develop world-class software using nothing but the most advanced and reliable development tools available on the market today. CSI uses Microsoft as its strategic partner and its products are all based on Microsoft .net Technology. That means your investment is well protected for the years to come. With 64-bit support, you can take full advantage of the latest powerful PCs and run your TMS much faster than before. Take advantage of Microsoft latest SQL server 2008. SQL Server 2008 provides the highest levels of security, reliability, and scalability for your TMS application. For additional information on Windows 7 Click here

    8/4/2009 CSI/HMC installed Auto Assembly System at Tide Dry Cleaners.

    CSI/HMC have successfully installed Auto Assembly System at Tide Dry Cleaners using ADAC (Automated Drycleaning Assembly Conveyor) from HMC Solutions. CSI/HMC Auto Assembly system was up and running within 1 day.

    Reduce human error, increase your efficiency by automating your sorting/assembly process and save $1000 of dollars in labor cost. Use TMS on demand garment tracking tags or preprinted tracking tags to automate the process. To get additional information on CSI Auto Assembly System Click here. For additional information on HMC Click here

    Key benefits:

  • Lower cost of operation
  • Reduced space needed for assembly
  • Fast return on investment
  • Improved quality
  • Enhanced customer service
  • Increased productivity
  • 6/8/2009 Pickup/Delivery Mobile Version

    CSI has released the latest upgrade with Windows Mobile integration for pickup & delivery. Our latest pickup/delivery software is integrated with MC70 From Symbol Windows Mobile. If you are looking to expand your business into this new era of drycleaning business this is a must have tool.

    Automate your pickup/delivery business with our state of the art technology. Issue invoice at the site, print receipt, scan orders upon delivery. Process Credit Cards online in few seconds. Put the power of a cell phone, PDA, computer, scanner and imager in the hands of your mobile driver. Designed to withstand all-day everyday use in nearly any environment.

    You may use this as a portrtable terminal for your drive thorugh customers. Simply enter customer's license plate to lookup customer.

    This rugged compact device delivers true anywhere anytime wireless WAN/LAN/PAN voice and data communications, including superior voice functionality, advanced data capture and the power to run nearly any application and integrated Mobile Bluetooth Epson P60 printer.

    Check the prices

    5/4/2009 CSI Launches The New Website

    To serve you better, we have redone our site to be more interactive. Besides the new look and feel of our website, we have added new features. If you're a CSI customer you can set up a personal account that is linked to your organization's license details and download credentials. Create and manage your own email-based account, and access all your licensed products and CSI resources simply and quickly. And if you're just visiting and not a CSI customer yet, a personal account means you can readily access any of our manuals, demos or tools, without filling in any more forms. In the future, as we bring in new features, you will be able to personalize your MYCSI account and tailor content to your own needs. Thank you for your patience as we bring in these new services. Find out more about the new login

    04/01/2009 CSI Now Offers Central Database Hosting Services

    CSI SQL database hosting service offers an effective way to run your dry-cleaning business better than ever before. We protect your valuable data from natural disasters, fire, and theft. In addition, CSI hosting gives you peace of mind from the complexities of managing and maintaining your computers and data. You focus should be on running your dry-cleaning  business and not managing your computer system.  As a Microsoft SQL Database Expert, CSI understands your SQL database better than anyone else and knows server hosting requirements. Our experienced Microsoft developers design scalable hosting solutions that grow with your SQL database ensuring maximum performance and availability. We maintain, and backup your database using the latest technology. We use Microsoft SQL 2008 on Windows 2008 Server.

    To ensure the complete integrity of our hosted database, we've placed our servers in a secure hosting facility and Network Operations Center using the latest, most advanced construction techniques. An electronic authentication and access control system assures physical security, and a state-of-the-art video surveillance system, staffed 24/7/365 and digitally archived, monitors the centre continuously. Equipped with a Dual Uninterrupted Power Supply battery, the centre also offers a host of other features designed to protect your assets at all costs. Click below to view our datacenter facility.  www.momentum.com

    Having data stored and managed in a central location offers several advantages:
    • Each data item is stored in a central location where all users can work with it.

      Separate copies of the item are not stored on each client, which eliminates problems with users having to ensure they are all working with the same information. Their system does not need to ensure that all copies of the data are updated with the current values, because there is only one copy in the central location.

    • Business and security rules can be defined one time on the server and enforced equally among all users.
    • A relational database server optimizes network traffic by returning only the data an application needs.
    • Hardware costs can be minimized.

      Because the data is not stored on each client, clients do not have to dedicate disk space to storing data. The clients also do not need the processing capacity to manage data locally, and the server does not need to dedicate processing power to displaying data.

       

    • Maintenance tasks such as backing up and restoring data are simplified because they can focus on the central server.
    • secure hosting facility and Network Operations Center using the latest, most advanced construction techniques.
    • No more replications for new items or corporate customers.
    • Central Payment and Statement processing.

    For additional information and pricing please visit our website.

    http://www.computersystemsint.com/products.aspx

    04/01/2009 TMS now supports Auto Sorting system

    Reduce human error, increase your efficiency by automating your sorting process and save $1000 of dollars in labor cost by using our integrated auto sorting systems. Use TMS on demand garment tracking tags or your own preprinted tags to automate the process. This process is ideal for multi store operations. Use your own existing Racks or conveyor to save money on auto sorting system. Or integrate our Conveyor Controller with any conveyor to create your own sorting conveyor. TMS is already integrated with HMC, Metalprogetti and White Conveyor sorting system. For additional information and pricing please visit our website. http://www.computersystemsint.com/products/tms_conveyor.shtm

    04/01/2009 CSI Released Version 2.2.6I

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